At Ela Glamping, we understand that plans can change unexpectedly. We have formulated a cancellation policy to accommodate such situations while ensuring a fair and convenient experience for all our guests. Please review the following details regarding our cancellation policy:

1. Cancellation before 3 days of Check-in

• If you decide to cancel your reservation at least 3 days prior to the check-in date, we will be happy to provide a full refund of the charges paid.
• The refund will be processed using the same method of payment used during the booking process.
• Please note that it may take a few business days for the refund to reflect in your account, depending on your bank or payment provider.

2. Cancellation within 3 days of Check-in

• If you cancel your reservation within 3 days before the scheduled check-in date, a charge equivalent to one night’s stay will be applicable.
• The remaining amount, if any, will be refunded to your account using the original method of payment.

3. No-shows or Early Departures

• In the event of a no-show or early departure without prior notice, the full booking amount will be charged, and no refund will be provided.

Please note the following additional points:

• The cancellation policy applies to all types of accommodations offered at Ela Glamping, including Dome Tents, Bell Tents, and French Tents.
• The cancellation request must be made in writing via email to [email protected] or by calling our reservations team at +919986958631.
• The refund will be processed based on the cancellation policy criteria mentioned above.
• Any transaction fees or charges incurred during the booking process are non-refundable.

We highly recommend our guests to review and understand our cancellation policy before making a reservation. If you have any further questions or need assistance regarding cancellations, please do not hesitate to contact us.

Thank you for choosing Ela Glamping. We look forward to providing you with a memorable and comfortable glamping experience amidst the scenic beauty of Coorg.